Verizon and Google sittin’ in a tree, K-I-S-S-I-N-G. According to today’s press conference, it looks like Verizon’s first two open handsets, running Android, will be out within weeks, and produced by HTC and Motorola.
Verizon and Alltel will be official on January 9th. Verizon’s finally ready to take the plunge and call this $5.9 billion deal done. The combined juggernaut will amass a staggering 78 million subscribers, putting it roughly 3 million ahead of its closest rival, AT&T, though it’ll do so at the cost of assuming some $22.9 billion in Alltel debt. Ultimately, the merger means some positions at Alltel headquarters in Little Rock, Arkansas will get axed — but hey, AT&T Mobility HQ’s just a stone’s throw away in Atlanta, so Verizon’s headcount loss could ultimately be AT&T’s gain.
via Engadget.
Last summer, Sprint was the laughing stock of the major US carriers in terms of customer service. Fast forward 15 months, and the very same carrier is now sitting atop the pile. A recent report compiled by Pali Research has found that Sprint’s wireless customer care response times were best in class, and just 2.5 years ago in its first survey, Sprint was dead last. The carrier answered a whopping 91% of calls that researchers placed to the care center in under 30 seconds, while 99% of calls were answered within 2 minutes. If you’re curious how the other guys did, try this: Verizon grabbed the silver with 85%, T-Mobile followed with 43% and AT&T took home the award of shame with just 33% of test calls answered within half a minute. So, the real question is: have you Sprint customers noticed an uptick in service levels? And are you AT&T subscribers growing increasingly impatient?
via Engadget.
Where did you go?
My entire house just dropped service!
AHHHH!!! I’m in a dead zone!
Link. (Complicated Verizon Coverage Map)
